How to Fix: iPhone Keeps Hanging Up Calls

Written by Tijana - Reviewed by Ivana Gadgets / Apple iPhone

4 min read

Did your iPhone start dropping calls unexpectedly, and you’re wondering why this is happening and how you can fix it? You’re not alone.

Reportedly, a lot of iPhone users seem to be having the same issue - their service seems fine, but their Apple smartphone is dropping the calls on its own.

Luckily, there are several things you can do to try and fix this issue.

In the article below, we’ll give you several different methods that were proven to work, according to users that experienced the exact same problem.

Bear in mind, however, that if the problem persists and you keep having calling issues after you go through the fixing methods below, you’ll need to either contact your carrier or bring your iPhone to an Apple Store to fix the issue.

Method 1: Restart your iPhone

If this issue began not too long ago, the first thing you should try is restarting your iPhone. It often happens for smartphones to have some minor software issues, which can cause your iPhone to drop calls.

Press and hold the side button until the ‘Slide to Power Off’ prompt shows up on the screen. Let your phone rest for a minute or two, and press and hold the side button again until you see the Apple logo to turn the device on again.

Method 2: Look for Carrier Settings updates

If your iPhone is dropping calls in the middle of a conversation, there might be issues on your carrier’s end. However, iPhones receive ‘Carrier Settings’ updates, which you might have missed. These updates improve the overall experience with your carrier’s network.

To check whether any carrier settings updates were released, follow these steps:

  1. Open the ‘Settings’ app on your iPhone, and open ‘General’.
  2. Under ‘General’, scroll to the bottom of the page, and tap on ‘About’.
  3. In this screen, wait for about 15 seconds to see if a prompt labeled ‘Carrier Setting Update’ shows up.
  4. If it does, tap on ‘Update’. If not, however, move to the next method.

Method 3: Check for software updates on your iPhone

If your iPhone is not running on the latest iOS update release, this might be what's causing your issues. There are many iOS updates that include ‘modem updates’, which usually fix problems such as this one.

  1. Open ‘Settings’, and tap on ‘General’.
  2. Scroll down, and tap on ‘Software Update’. If an update is available, tap on ‘Download and Install’.

Note: Your iPhone should preferably have at least 50% battery life, and make sure your device is plugged into a charger.

Method 4: Removing the SIM card

The SIM card is what establishes a connection between your iPhone and your carrier. However, the SIM card might have gotten disconnected for whatever reason, which is what might be causing your issue.

However, be careful while removing the SIM card, since it’s a very small and delicate tray.

Method 5: Resetting Network Settings

When the network settings get reset, your iPhone’s Cellular Data, Wi-Fi, Bluetooth, and VPN settings will be restored to factory settings.

Follow these steps:

  1. Open the ‘Settings’ app on your iPhone, and tap on ‘General’.
  2. Tap on ‘Transfer or Reset iPhone’, and on the following screen tap on ‘Reset’, and ‘Reset Network Settings’.
  3. Enter your iPhone passcode, and confirm by tapping on ‘Reset Network Settings’.

The iPhone will restart after finishing these steps.



Wrapping up

Hopefully, some of the methods mentioned above helped to resolve the issue you’re having. However, if the issue persists, consider repairing your iPhone in an Apple-authorized repair shop.

If you’re an iPhone user, check out How to Invert Colors on a Picture - iPhone and How to Screen Record on iPhone 13.