How to Fix - iPhone 12 Won't Turn On

Written by Tijana - Reviewed by Ivana Gadgets / Apple iPhone

4 min read

Apple’s iPhone series has been among the top-selling gadgets for nearly a decade in a row now, making the gadgets one of the most popular ones in history.

The iPhone 12 series sold 100 million units, making it the second most sold iPhone, after the iPhone 6 series.

However, since a year and half has passed after the initial release of the iPhone 12 series, issues have started surfacing with this specific model.

Reportedly, several users have reported being unable to turn their iPhone 12 back on after it completely shut down.

Regarding the circumstances when this issue seems to be happening, according to users that experienced this, it most often happens when a software update is being finished, or a backup and restore process is happening.

However, as scary as it may seem that your phone is dead, there are several things that can be done to try and fix it yourself at home, before making the final decision of taking your iPhone to a repair shop.

If you’re experiencing this same issue of your iPhone 12 not turning on, dive into the solutions below to try and get it up and running again!

How do I get my iPhone 12 to work?

As we mentioned, there are several steps you can go through before ultimately bringing your phone to an Apple Service Center.

  1. Hard reset

Restarting your iPhone 12 device is the first thing you should consider doing.

To do so, hold the side button and either volume button at the same time, until the ‘Power Off’ slider appears. Move the slider to the right, which will turn the device off.

Let your phone rest for about 30 seconds or a minute, and turn it back on by pressing and holding the side button until the Apple logo pops up.

If this doesn’t seem to be getting your phone up and running, you can try a force restart. Also, no need to worry about the force restart removing anything important from your phone, since this will only help to reboot the software, while all your data remains intact.

To perform a force restart, follow these steps:

  1. Press the Volume up button, and release it quickly, then press and release the Volume down button quickly.
  2. Next, press the side button, and hold it down for about 20 seconds.
  3. After the Apple logo shows up, release the button.
  4. A few seconds will pass before the device reboots.

This should get your iPhone 12 up and running again. However, if this is not the case, and you’re still seeing a black screen, go through the solutions below.

2. Charging the device before restarting it again

If while going through the steps above your gadget was not plugged into a power source, your iPhone might not be responding due to a dead battery.

Hence, you should try connecting your gadget to a Lightning cable, charge your iPhone for a while, and go through the steps we mentioned in the section above.

Also, make sure to charge your phone for an hour, and give it some rest before you start the process of hard resetting the device.

3. Connect the iPhone to a PC

If the gadget is not turning on at all, try connecting the iPhone to a PC. Wait for a couple of minutes, and see if the phone starts turning on.

This will help you find out whether the iPhone is really dead, or something’s wrong with the display.

In case there’s something wrong with the display, your computer will still detect the iPhone.

4. Recovery Mode

In case your iPhone is still not working, you should initiate the process of ‘Recovery Mode’ through iTunes.

However, after restoring the gadget from Recovery Mode, all your data will be lost.

If you’d like to keep all data you have saved on your phone, make sure to bring your iPhone 12 to an Apple Authorized Repair Shop, since getting professional help is the optimal solution if nothing seems to be getting your iPhone back on track.