The era of lost luggage officially ended when convenient gadgets like the AirTag got released.
The AirTag device sold approximately 25 million units, and for many people, it’s the most convenient way to track their possessions.
The device needs to be connected to your iPhone, or any Apple product for that matter, but what happens when the AirTag is not connecting?
As good as the device is, user complaints were quite common when the AirTag was initially released. Even though the gadget improved significantly with time, some people are still having trouble connecting their AirTag, or the ‘Precision Finding’ feature is not working properly.
However, there are some things you can do to try and get rid of any potential trouble when trying to use the device.
Check out the solutions below and learn how to get your AirTag to connect and start working normally.
There are several common causes of this issue, but it’s hard to determine which one is the reason for your troubles.
Reportedly, these are the most common ones:
If you’re trying to set up your AirTag, but it doesn’t seem to be connecting to your iPhone, try one of the following methods:
The AirTag can only be connected to an iPhone/iPad if two-factor authentication is enabled. Make sure to enable it on your device, regardless of which one you’re using - this is a must for both iOS or iPadOS.
Follow these steps:
You will need to enter your phone number, and set up security questions to enable this feature.
Apple’s statement says that the AirTag can’t be used with a device that has a Managed Apple ID - for both iPhone and iPad.
Managed Apple ID accounts are used by schools and colleges, generally, institutions facilitating education. Hence, connecting an AirTag to a non-personal Apple ID is highly illegal, which is why you might be unable to activate the AirTag.
‘Find My’ is a native iOS app, however, it doesn’t work unless it’s enabled and granted access to your iPhone’s location services.
Follow these steps:
If there’s any temporary glitch with the network connection, regardless if it’s the Bluetooth connection, Wi-Fi, or cellular network.
This will help establish a more stable connection from scratch, and it’s essential for the AirTag to be able to work normally.
You can turn these off and on again from the Control Center.
Restarting the Apple device completely is even more helpful than turning the Bluetooth, Wi-Fi, and Mobile Data off and on. Turn your iPhone/iPad/Mac off, let it rest for a couple of minutes, and turn it back on.
Performing a factory reset on the AirTag will almost surely help fix the connectivity issues.
For some users resetting the AirTag solved the problem of having a weak signal as well.
If the AirTag is still dysfunctional, you need to remove the AirTag’s battery and replace it with a new one.
The battery is CR2032. You can purchase it to change it.