How to Fix: Apple News ‘Couldn't Load Content'

Written by Tijana - Reviewed by Ivana Gadgets / Apple iPhone

5 min read

Are you having trouble accessing your iPhone’s Apple News feature? Don’t worry, you’re not the only one.

A significant number of iOS users have reported having trouble accessing Apple News, and even if they do - the content won’t load.

We all need quick and easy access to breaking news, important headlines, and trends, and this is exactly what Apple News does.

However, when issues such as this one occur, it can get extremely frustrating being unable to access it.

Most often this problem occurs due to issues with Apple’s servers, or simply some problems with the Internet connection.

Unfortunately, it might happen for the issue to show up as a result of older software or faulty files.



How do I fix Apple News not working?

There are several most common causes of this issue, and they can be fixed by following some of these solutions:

  • Restarting the Apple device
  • Using the correct region of your exact location
  • Checking Restrictions on Apple News
  • Disabling and re-enabling Apple News
  • Clearing recommendations
  • Turning off ‘Low Power Mode’
  • Updating the device
  1. Restarting the Apple Device

We’re pretty sure you’ve already thought of and done this one, but on the off chance that you haven’t, this is the first thing you should try.

Minor technical bugs and glitches can happen on any Apple device you might be using, iPhone and iPad, or even MacBooks.

iPhone/iPad:

  1. Press and hold the Power button until the ‘Slide to Power Off’ prompt shows up.
  2. Press and drag on the slider until your screen turns off.

MacBook:

  1. Click on the Apple logo in the upper-right corner, and from the drop-down menu, choose ‘Restart’.
  1. Using the correct region of your exact location

The Apple News app uses information such as the ‘Region’ you’ve set on your device. Hence, if your current location is not the same as the region, issues such as the content not loading can happen.

  1. Open the ‘Settings’ app on your phone, and tap on ‘General’.
  2. Find ‘Language and Region’, and click on it.
  3. Select the correct region for your current location.
  1. Checking Restrictions on Apple News

iOS devices have a built-in feature that allows users to restrict applications. If this feature has been turned on for the Apple News app, it will surely stop the app from working properly.

  1. Open the ‘Settings’ app, and tap on ‘Screen Time’, followed by ‘Content and Privacy Restrictions’.
  2. Tap on ‘Allowed Apps’, and make sure that the switch is set as ‘On’.
  1. Disabling and re-enabling Apple News

Deleting and reinstalling the Apple News app can’t be done, since it’s a native app. However, you can disable it, and re-enable it, since this too might help resolve whichever bug might be happening.

  1. Open ‘Settings’, and tap on your Apple ID.
  2. Open the iCloud section.
  3. Find the ‘Apple News’ app under ‘Apps using iCloud’, and turn the switch off and on.
  1. Clearing recommendations

Apple News has its own ‘recommendation page’, which helps you find topics you might like reading. If the same iCloud is used across multiple devices, there might be some issues similar to this one.

  1. Open the News app, and open the ‘Following’ section from the bottom bar.
  2. Scroll down until you see ‘History’, and in the upper-right corner tap on ‘Clear’.
  3. Tap on ‘Clear Recommendations’.



  1. Turning off Low Power Mode and updating the device

According to user reports, some said that the issue was persisting until they tried turning off ‘Low Power Mode’. This feature is probably causing issues with your Wi-Fi connection or cellular data, so turning it off should fix the issue.



Additionally, if your Apple device hasn’t had any iOS updates lately, consider doing a software update.



Wrapping up

These were the most common solutions to get the News app back to loading stories normally. If your issue persists, consider contacting Apple Support.

Since you're an iOS user, check out How to Remove Passes from Apple Wallet and How to Get Instagram on Apple Watch.