With online buying on the rise, Facebook took its shot by creating Facebook Marketplace, an e-commerce platform for buying and selling all kinds of goods.
Facebook Marketplace hosts more than 1 million users, and it is available in more than 50 countries worldwide.
Since the e-commerce platform is growing in popularity, the occurrence of errors and bugs is not uncommon.
The issues are usually connected to the Facebook application as the Marketplace is part of the social media network, so the troubleshooting steps presented in this article are similar to the ones users would perform if the Facebook app stops working.
Before we jump into the possible solutions for this issue, it’s important to understand the reasons why the Facebook Marketplace has stopped working.
If you are new to Facebook, you may not be able to access Facebook Marketplace, as the platform is only available for verified users. Facebook Marketplace will become available after some time of using the app.
To protect users younger than 18 from scams and fraud, Facebook forbids these users from accessing Facebook Marketplace.
Facebook Marketplace is one of the newest Facebook features, so users need to have the latest Facebook version installed on their phones to access it.
As of the time of writing, Facebook Marketplace is available in around 50 countries worldwide, meaning that if you are not a resident of one of those countries, you won’t be able to access the Marketplace.
A blocked account and an unstable internet connection may also be reasons for users not being able to access Facebook Marketplace.
List of possible solutions for fixing Facebook Marketplace error:
One of the easiest ways to resolve the ‘Facebook Marketplace not working’ issue is by logging in and out of your account.
If it’s a minor bug in question, logging in and out of the app should do the trick.
Clearing cache and cookies has helped many Facebook users gain access to Facebook Marketplace.
Form a PC, open your browser and look for the option for clearing browsing data. Next, delete all your cache and cookies and relaunch the app.
From iPhone and Android, navigate to the ‘Settings app’, from the app list, select Facebook and select the option for clearing cache and data.
Users will likely encounter issues with the Facebook Marketplace if their Facebook application is out of date.
Head over to the App Store (if you are an iPhone user), or Play Store and check if you have installed the latest version of the app.
In case you haven’t, update the app and then log back into Facebook.
Restarting their phone can also help users access their profiles on Facebook Marketplace.
Similarly to updating the app, re-installing the Facebook app can help users fix the issue with Facebook Marketplace not working.
Here are the steps:
Since Facebook Marketplace is available in a limited number of states, users need to live in one of those places to be able to use this feature.
To change the language and region follow the steps below.
One of the conditions for using Facebook Marketplace that users must meet is being at least 18 years old.
If none of the methods above resolves your problem, contacting the Facebook team should.
Facebook customer support is active 24/7, and users can address any issue related to their facing problems.
Facebook Marketplace, not loading is a common issue many users face,
Usually, users manage to resolve this issue by following the methods above, so try the steps if you too have problems with Facebook Marketplace.