How to Fix: Why is my AirPods Case not Charging

Written by Tijana - Reviewed by Tanja Gadgets / Apple Airpods

5 min read

One of Apple’s relatively newer products - the AirPods, is one of their finest gadgets and was a massive hit as soon as it was released.

The AirPods work flawlessly, it’s extremely easy to connect them to any device, and the charging case has the potential of delivering 30 hours of listening time.

The AirPods can’t be charged in any way besides their original charging case, and if the charging case is not working, the AirPods will not work.

Hence, if you’re wondering ‘Why is my AirPods case not charging?’, you’re in the right place. In this article, we’ll help you troubleshoot the issue of the case not charging - for both AirPods or AirPods Pro, and how to fix it, so you can get back to listening to your favorite albums.

Check out: How to Fix: AirPods Pro Sound Delayed When Answering Calls.

Why is my AirPods case not charging?

Even though it’s quite difficult to determine what is causing the charging case to stop working without examining it, according to multiple user reports that experienced the same problem, it’s most often due to one of these reasons:

  • The charging port is dirty
  • There’s an issue with the charging cable
  • A software issue

Can you fix an AirPod charging case?

If there’s no physical damage to the charging port or the charging case altogether, yes, you can. There are several different methods you can try out at home before bringing your AirPods charging case to an Apple Store to get it checked.



How do I fix my AirPods charging case?

Before we get into the fixing methods, make sure you understand the charging signs and signals on your AirPods charging case.

When the charging case gets connected to the lightning cable, the light on the back of the case will turn on. The light stays on for approximately 10 seconds and gets turned off automatically after. This doesn’t mean the case is not charging. This does not indicate a charging problem.

Additionally, if you put the AirPods in the case, connect the case to a charging cable (not wireless charging), and open the lid right next to your iPhone, you will be able to see that both the case and the AirPods are being charged at the moment since a lightning bolt will show up next to them.

However, if none of these options seem to be working for you, check out the fixing methods below.



Method 1: Use a different charging pad or a different USB cable

If you usually charge the case with a wireless charger, switch to a lightning cable. This can help troubleshoot whether there’s an issue with the wireless pad, or with the case.

If there’s an issue with the charging cable as well, consider either switching to a different cable, or a different wireless pad. It often happens for the issue to be in the charging power source and not the AirPods and the case themselves.



Method 2: Check the power outlet

Since the AirPods have a charging port, you can plug them anywhere to charge them - a computer/laptop, USB hub, or a wall outlet, make sure the outlet is functional. Switch the cable or the power adapter altogether to make sure the issue is not with the charging case.

Test the outlets with a different device to make sure it works, and plug the AirPods case there.

Method 3: Clean the charging port

Since the case is constantly on the move with you, and you might have kept it in your pockets, purse, or car, dirt and dust might have gotten into the charging port, which can easily block the connection between the cable and the port.

Use a non-metal thin instrument, and gently and carefully remove any excess dirt that might have accumulated into the charging port. Test whether the issue persists after.

Method 4: Resetting the AirPods case

If the issue is happening due to a software glitch, it would be optimal to perform a reset on the AirPods case. This does not damage the AirPods in any way, you’ll only need to reconnect them as you did when you first got them.

Follow these steps:

  1. Close the lid of the case, press and hold the setup button on the back of the AirPods case for 15 seconds.
  2. The light is supposed to flash amber, and then white.
  3. The case will not be restored to default, and you can initiate the process of reconnecting them to your iPhone/smartphone.

Reconnecting the AirPods:

  1. Turn on Bluetooth on your iPhone.
  2. With the AirPods in the case, open the lid, and bring the case next to your iPhone.
  3. On the pop-up on your phone, tap ‘Connect’. Follow the on-screen instructions.




Wrapping up

Issues of this sort are most often due to some minor technical glitches and can be resolved easily and quickly. If that was not the case for you, consider bringing your AirPods to an Apple Store to get them checked.

If you liked this article, you should also check out How to Fix: AirPods Mic Not Working and How to Turn Off AirPods Reading Messages.