Request deletion of your Kinly account
You can ask us to delete your Kinly account and associated personal data, even if you no longer have the app.
How to request deletion
Email us from the address connected to your Kinly account if you can. Tell us that you want the account deleted. If you used Sign in with Apple and hid your email, tell us that you used Apple; we will explain a safe way to verify ownership. We may ask for additional verification before making changes.
Never send a password, sign-in code, recovery code, identity token, or invitation link by email.
What happens to your data
Your profile, access credentials, and personal reminders will be removed or anonymized. Shared tasks and shopping items can remain visible to other family members without your name or account reference. Text that someone entered into shared content may need a separate review.
If you are the last owner of a family with other members, we will help you transfer ownership before deletion. If you are its only member, that family and its content will be deleted with your account.
Older encrypted backups may temporarily contain the previous account state. We are preparing a fixed retention schedule and a process to reapply deletions after a restore; that schedule is not active yet.
For other privacy questions, see Support.