How To Fix Hulu Network Error

Written by Tijana - Reviewed by Tanja Streaming

5 min read

If you’re a long-term Hulu user, you surely ran into the ‘Hulu Network Error’ at some point.

Receiving this notification doesn’t signalize a single error; there are dozens of different errors, and you guessed it, they’re caused by dozens of different things.

Most often, when receiving an error on Hulu’s services, the error is labeled with a number beside it, which is used to indicate the root of the issue.

However, it’s rarely explained what has caused the error, and what you should do to fix it.

Since it’s not so simple to find the cause and resolve it yourself, we have a list of Hulu’s most common network errors, why they happen, and how to resolve them.

Check out the steps below!

You might also like: How to Fix: Hulu Not Showing on Discord 2022.

Troubleshooting Hulu’s Network Errors

When running into errors on Hulu, it’s most often due to a bad Internet connection, or just simple glitches with the device or the Hulu app.

In those instances, it’s best to do some of the following fixes:

  • Restarting the router
  • Restart your Roku device, or whichever device you’re using to access Hulu
  • Unplug the streaming device and the router from the power outlet
  • Check for updates for the Hulu app
  • Check for updates for the streaming device

If the error persists on your device after trying some of these methods, we have several more solutions.

Hulu Errors: Codes 3 and 5

As we mentioned, the error codes are used to indicate what is causing the issue you’re having. Codes 3 and 5 are quite similar. Error code 3 (also Error Code: 3(-996)) signalizes ‘Error playing this video’, while error code 5 signalizes ‘We’re having trouble loading this right now’.

To resolve this issue, try some of these solutions:

  1. Turn the streaming device off, and back on again. Make sure to turn it off completely, since many devices have a sleep mode, which doesn’t shut down the device completely.
  2. If, after turning the device on, you still see the error, try unplugging it from the power outlet, let it rest for a couple of minutes, and turn it back on.

Note: According to user reports, even after restarting your device, you might still get the error. In this case, make sure to download an update for the Hulu app from the App Store. This should ultimately resolve the connection error on Hulu.

In addition, you can also try connecting the device to an ethernet cable, instead of wireless. This, too, can solve the network connection error message.

Hulu Error: Code 400

When the error code 400 pops up on Hulu’s servers, it’s usually due to an error with the account information.

Most often, this can be solved by reinstalling the app on the device you’re using, regardless of the device’s operating system - it could be either a mobile device or a streaming device.

In addition, you can remove the device where the error has popped out from the account. This can help to reestablish a stable connection.

You can try either of these solutions:

  • Restart the Hulu app
  • Reinstall the Hulu app
  • Log out and log back into the Hulu app
  • Try playing a title on Hulu

Hulu Error: Code 500

The error code 500 is most often an error with the servers. The error you’ll see will most often say ‘ There was an error on this page’.

This error is most commonly shown on Hulu’s website, but it can happen for this error to show up on the app version as well.

You can try reloading the website or opening a different web browser to see if the issue is still there.

If it is, try switching to a different device - your TV, or your phone or tablet.

Hulu Error: Code 16

The error code 16 shows up when there’s an issue with an invalid region. What this means is, that you’re trying to stream Hulu from a location where it’s unavailable.

For example, traveling abroad from the US.

The code 16 error usually says: ‘We're sorry. Currently, our video library can only be streamed within the United States. For more information on Hulu's international availability, click here.’

To use Hulu’s streaming services outside of the US without seeing these temporary errors, consider using a VPN. Make sure to have a US-based IP address.

Hulu Error: Code 5003

Hulu’s 5003 error code usually says ‘Playback failure’. This shows issues with the app on whichever device you’re using at the moment.

To resolve it, it would be best to update the Hulu app and make sure to update the streaming device as well.

If, after updating both Hulu and the device, you keep seeing the error, consider contacting Hulu’s support team for further information.


There are numerous Hulu errors you might run into. At times they’re easily solvable with just a few clicks, while other times, they might be a bit harder to solve.

In this article, we covered some of the most common Hulu errors and how to fix them.

If you liked this article, check out: How to Delete Profiles on Hulu and How to Stream Hulu on Discord.