How to Reset PS5 Controller

Written by Tijana - Reviewed by Tanja Entertainment / Gaming

4 min read

Even the tiniest piece of technology is bound to have a few glitches every now and then, and the PS5 controller is no exception.

Even though the PlayStation series are quite pricey, and people normally expect a top-notch experience when using the gadget, some minor glitches will surely happen, and this doesn’t necessarily mean that the device is broken or about to break.

However, with over 17 million PS5 units sold after the device was launched, multiple user reports were placed about the same issue - glitches with the DualSense device. Luckily enough, almost everyone takes to the Internet in instances such as this one, trying to find the perfect solution to fix it.

Hence, yes, you guessed it, the perfect solution is resetting the PS5 DualSense, and enjoying gaming as you did when you first got it.

So, if you’re trying to reset your DualSense, but you’re unsure how to do so, check out the guide below!

How do I reset the PS5 controller?

There are several causes to why you’re experiencing issues with the DualSense controller. However, it can get quite frustrating once the controller stops receiving input, or simply stops functioning for a while, especially when you’re mid-game.

Hence, the best solution to this problem is to reset the PS5 controller, in order to get back the best experience.

Resetting the PS5 DualSense controller

Before you initiate the process of resetting the controller, you should know that there are two types of reset - hard and soft reset.

If you decide to do a soft reset on your controller, make sure you have a second controller nearby.

How to do a soft reset on the controller

The soft reset process means you’ll be performing the reset from the console. This will probably fix any minor connection issue, especially if you experienced issues such as being unable to connect the controller to the console.

  1. Disconnect the DualSense that you want to reset. Unplug it if you’re using a USB cable.
  2. With the second device, press the PS button.
  3. The ‘Home screen’ will show up, press the PS button again to open the ‘Control Center’ menu.
  4. Find the ‘Accessories’ menu, and click on ‘Controllers’, located at the bottom of the screen.
  5. Select the controller you’re trying to reset. Click on the ‘Turn off’ option. The device will turn off, and the LED light will turn off as well.

How to do a hard reset on the DualSense (Factory Reset)

The hard reset of the PlayStation 5 controller means you’ll bring the gadget back to factory settings. However, this method of resetting is the most functional one, since it gives the DualSense a clean slate.

  1. Disconnect the controller from the PS5, and turn it off. You can turn off the console too.
  2. Either get a paper clip, or a SIM card ejector tool that you used on your phone.
  3. With the clip or tool, press the reset button that’s located in the small hole at the back of the DualSense.
  4. Hold the button pressed for at least 5 seconds before releasing.
  5. Now, you’ll need to connect the PS5 with a USB C cable to the console, since you won’t be able to connect it wirelessly after the hard reset.

Wrapping up

These are all the needed steps to perform both a soft and a hard reset on your PS5 controller. However, before resorting to resetting, you could try some basic troubleshooting methods, such as double-checking for new update releases, checking the state of the cables, or unpairing and pairing the device again. You could even try to connect the controller with another device, just to make sure whether there’s something wrong with the DualSense.