Apple’s earbuds - AirPods are currently among the top-selling products for Apple users, and the number of Android users switching to AirPods is increasing. However, as with all products, at times the Apple AirPods seem to be having issues working properly.
A number of users have reportedly experienced charging problems with the AirPods, and for some, the issue was fixable with a few easy steps, but for some, they had to be repaired in an Apple store or authorized Apple repair shop.
We found a few possible fixes for your AirPods, just make sure not to take any action that might cause physical damage to the product.
You tried charging your AirPods or AirPods Pro by putting them in the wireless charging case, but nothing is happening. There are a few possible reasons as to why you’re experiencing such an issue, and luckily, we found several ways for you to troubleshoot your AirPods and case to find out what’s wrong with them. Having this issue does not mean they are broken and stopped working completely, so read through our easy fixes before jumping to conclusions, we might have found the solution!
As simple as it might sound, a lot of users have said that resetting their AirPods has actually helped them get their earbuds up and running again. To reset them, on the back of the charging case, click and hold the resetting button. Release the button after it flashes amber a couple of times, and then white. After this, the AirPods will be reset, and you’ll need to reconnect your AirPods all over again with your phone or laptop.
The AirPods case can hold up to 24 hours of listening to music, but as much as that might be, it will eventually run out of battery. Make sure your case is not dead, try charging it for 15 minutes, and then reconnect your phone to the earbuds.
Keeping your AirPods case in your pockets, purse or backpack, can cause dirt to fill up in the port. Inspect to make sure it’s clean since this might be the reason why your Lightning cable is not connecting to charge your AirPods. To inspect the port, you can use a flashlight to see whether any dirt has accumulated in the port. If so, you can use a toothpick or a needle to clean it out. Make sure you’re being extremely careful while doing this since you might damage the port.
We all know that Apple’s cables are prone to breaking a bit too often, and you might be sick of paying for a new Apple cable every couple of months, but buying non-Apple cables might have caused this issue. Apple products are extremely sensitive (the same goes for your iPhone/iPad as well), and using a non-Apple product when your case charges, might have caused some damage to the AirPods. However, try going through all possible solutions, and if none of them work - take your AirPods to an authorized Apple repair shop.
Regardless of whether you’re using a Lightning cable, or a third-party one, make sure it’s working properly. Try connecting your phone to the charger to make sure the cable is not the problem. If the cable has stopped working, the AirPods case can also be charged with a wireless charger if you have one at home!
Try putting your charger in a different power outlet, in case the one you’re trying is not working. In case of electrical issues, the breaker box will trip the outlet to an ‘off’ position as a safety precaution. This might be the case, so try a different power outlet.
Make sure your AirPods are clean, as well as the charging case. Since you’re using them on a daily basis, a lot of dirt can be found in both of them. However, be extremely careful while cleaning them, since you can damage the earbuds. You’ll need a cloth and a toothbrush to do this. Use a dry cloth, tap on the earbuds to clean them. After that, take a toothbrush, and wipe the earbuds with it to gather all excess dirt from them. For the case, you can use a cotton swab, to make sure you are getting all dirt from the inside of the case.
As we mentioned, all the possible fixes we mentioned above might work for some, but for some not. However, if you don’t manage to fix them at home, do not attempt opening them and making changes on the inside of the products. All your Apple products come with a guarantee, so take them to an authorized repair shop, and wait for them to get back to you.
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