How to Fix: Showtime App Not Working

Written by Tijana - Reviewed by Ivana Entertainment

4 min read

The Showtime app is widely used, and is extremely popular within the U.S. Showtime offers users to watch movies, shows, documentaries, and even sports on its services without commercials or any type of annoying distractions.

Showtime is currently counting 27 million users, and its numbers keep going up as the platform is gaining more popularity.

However, as the platform expands, it is expected for the app to have some bugs and glitches from time to time.

Hence, users have been reporting several types of issues, but most of them were easily fixable with a few steps.

Some of the most common errors include issues with the Internet connection, Showtime’s servers being down, or account-related issues.

Luckily, whichever of the mentioned issues you’re experiencing, we can help you fix it.

In the article below, we will list multiple possible issues that can cause Showtime to stop working, as well as how to fix it, so dive into our detailed step-by-step guide.

Why is Showtime not working?

As we mentioned, since there are several issue reports by Showtime users, there’s no way to be certain which of the possible issues is causing your Showtime app to stop working.

Hence, read through the following possible problems in order to find which one is causing your app to crash.

However, before starting with the steps below, make sure you’re not having issues due to any of the most common problems:

  • If there’s any maintenance work being done on the app, it may crash and stop working.
  • If the Showtime app server is down at the moment, you will be unable to get the app to work. If that’s the case, you should wait a couple of minutes, up to an hour.
  • If there are any issues, such as your Internet connection not working properly, you will experience an issue such as this one. In that case, switch and check your data connection to see if that was the problem or the app has an issue.

If the problem is not due to some of these issues, move to the fixes below:

  1. Updating the Showtime app

Showtime has regular update releases every once in a while, like all other apps. Hence, if your app is running on an older version, and it hasn’t been updated in a while, issues such as the app not launching or not working can happen. Hence, open the App Gallery on whichever device you’re using to watch Showtime, and make sure you update the app to the newest version.

  1. Restart the device

Regardless if you’re using your phone, a laptop, or your TV to watch Showtime, try restarting the device to make sure there’s not any bug or glitch due to the device not being restarted for too long.

Every gadget needs a reboot once in a while, which gives the device a clean slate, and it relaunches all apps that are a part of its operating system.



  1. Checking the date and time

This is an issue that is most common for users that use Showtime on their TVs. Having the date and time set wrong often causes apps to crash on Smart TVs, and stops them from working properly.

To double-check, open your TV Settings, and under ‘Date and Time’, make sure you allow the TV to automatically set the time and date.

  1. Checking the device compatibility

The Showtime app may not be compatible with the device you’re trying to use. Hence, make sure to check whether the app is compatible with your TV. Unfortunately, if the Showtime app is not compatible, you won’t be able to use it to watch shows and movies with no issues.

The best solution is downloading the app on a different gadget compatible with the platform.



  1. Update your device

Whichever device you’re using to watch Showtime, if you haven’t updated it, you should do just that. All smart devices run smoothly only when they’re up to date, so try updating the device system, to make sure that is not the cause of your app not working properly.

  1. Clearing the cache memory

TVs that were released in 2020 or 2021 have a cache memory file, meaning this needs to be cleared from time to time. Go to your TV Settings, and look for the ‘Device Care’ feature under ‘Support’.

If you’re using the Showtime app on your laptop or phone, go through the same steps.