How to Delete a Cash App Account

Written by Ivana - Reviewed by Emilija Finance

4 min read

Cash App is a really convenient app for transferring money to your friends and family with just a few clicks, much the same as Venmo.

Cash App also makes it really easy to split the bill with friends and acquaintances allowing you to split any sum equally and everyone to pay their share.

However, if you want to delete the app because you want to transfer to another similar app or you don’t use it anymore, you can’t just uninstall it from your phone screen like any other app.

Since it’s linked to your bank account, if you want to delete the Cash App, you first need to permanently delete your account before you delete the app.

Here’s how you can delete your Cash App account from iPhone, Android, Tablet or PC.

How to delete your Cash App account on iPhone, Android or Tablet

Quick Note: If you delete your account, you can create another with the same email address, phone number and bank account. However, this will not restore the payment history from your deleted account.

Before you delete your account, transfer all your money to your bank account. To do that:

  1. Log in to your Cash app on your device. Here you will see the general home page where you can send or request money from people.
  2. Press the Banking icon (that looks like a house or bank) in the bottom-left corner of the screen, which will take you to the Cash App home page.
  3. Find and press the ‘Cash-out’ button to directly transfer all your funds to your linked bank account.

Quick Note: If you have any stocks or bitcoin on your Cash App, you need to sell them before you can delete your account.

Now that you have your money safely stored in your bank account and have withdrawn your Cash App balance, here is how to delete your Cash App account:

  1. Go to the Cash App (green app with a white dollar sign).
  2. Again tap on the Banking icon, and then tap the ‘Profile icon’ in the top-right corner.
  3. Select ‘Support’.
  4. At the bottom, select ‘Something Else’.
  5. On the next page, scroll to the bottom and choose ‘Account Settings’.
  6. On the Account settings page, find and tap on the ‘Close my Cash App Account’ option near the bottom of the list.
  7. This will take you to a new page explaining what it means to close your account. Read it carefully and make sure you understand everything
  8. When you are ready, tap ‘Confirm’.
  9. You’ll receive an email asking you to confirm you want to delete your account. Make sure you receive this email before you delete your app from your device.

After closing your account, you can delete your app from your smartphone or tablet.

Important: Make sure you have transferred all your money to your linked bank account or withdrawn all your funds before proceeding to delete your account.

How to delete your Cash App account on a PC

  1. Open your browser, go to cash.app and log into your Cash App account.
  2. Find and click on the ‘Settings’ menu.
  3. Choose ‘Profile’ or ‘Personal’.
  4. Scroll down and click on the ‘Delete’ or ‘Deactivate Account’ option.
  5. On the next screen, type in the reason for deleting your account.
  6. Click on ‘Confirm’ to complete the process.

How to delete Cash App for someone who has died

If you want to delete an account for a person that has passed away, the process is the same if you know their Cash App password. If you don’t, contact Cash App’s customer care to help you close the person’s account.

When you contact customer care, you will need to have the bank account and other details of the person to prove your claim.