How to Change Phone Number on Amazon

Written by Ivana - Reviewed by Tijana Shopping & Booking / Amazon

5 min read

Amazon is the number one online shopping destination for people looking to buy something online. The e-commerce platform allows customers to easily enter and update their personal information, such as contact details and addresses in their accounts.

However, if you change your mobile number, you might also want to update it in your Amazon account.

Although Amazon doesn’t require you to enter your phone number when creating an account, you can use it in addition to your email address to sign in to your Amazon account or reset your password when you’ve forgotten it.

Therefore, in this article, we’ll present to you the steps on how to change the phone number associated with your Amazon account.

How to change your phone number on Amazon from a web browser

  1. Go to the Amazon website and log into your account.
  2. In the top right corner, hover over your name and click on ‘Account’.

Click on Account

  1. Next click on ‘Login & Security’.

Login & Security

  1. You will be required to enter your password.
  2. Click on the ‘Edit’ button next to your phone number.

Edit button next to phone number

  1. Type in your new phone number underneath your old one and click on the ‘Continue’ button below.

Enter new phone number and click on Continue

  1. You’ll see a Verification Required pop-up letting you know that a text with a One Time Password (OTP) has been sent to your mobile phone number with a six-digit password.
  2. Enter the OTP in the field and click ‘Verify’.

Enter OTP and click ‘Verify’

  1. On the next page, you’ll see your old and new phone numbers. Enter your password to complete the change and click ‘Continue’.

Enter your password

You will receive a verification email on the email address associated with your Amazon account notifying you that your mobile phone information has been updated.

How to change your phone number on the Amazon app

The steps for changing your phone number on the Amazon app are the same as on the web browser.

  1. Open the Amazon app on your phone.
  2. Tap on the profile icon in the bottom left corner.

Tap on profile icon

  1. Tap on ‘Your Account’.

Tap on Your Account

  1. Next, tap on ‘Login & Security’ under Account settings.

Tap on Login & Security

  1. Click on ‘Edit’ next to your old phone number.

Edit button next to phone number

  1. Type in your new phone number and tap ‘Continue’.
  2. A One Time Password (OTP) has been sent to your mobile phone number with a six-digit password.
  3. Enter the OTP in the field and click ‘Verify’.
  4. On the next page, you will see both your old and new phone numbers. Enter your Amazon password and tap ‘Save changes’ to complete the update.

Again, you will receive an email from Amazon informing you that your phone number has been updated.

If you wish to delete your phone number without adding a new one, just go to Your Account > Login & Security > tap or click ‘Edit’ next to your phone number, and tap or click ‘Delete’ next to your current phone number.

A pop-up screen will ask you if you are sure that you want to delete your phone number. Tap or click ‘Yes, Delete’.

If you are using Amazon to buy gifts for your friends and family, read how to find someone’s wish list on Amazon and buy them the perfect present.