How to Fix: Firestick Keeps Restarting

Written by Tijana - Reviewed by Ivana Gadgets

6 min read

Amazon’s Firestick is undoubtedly one of the best devices currently available on the market of this sort. The Firestick device turns all TVs into Smart TVs, which allows users direct access to different types of apps.

The Firestick devices can help you access other streaming services, such as Netflix, Disney, or Paramount, with a single cable that needs to be connected to the TV, even the oldest one you have lying around somewhere.

But, what happens when the Firestick keeps restarting? If you’re experiencing this issue, you’re not the only one. Numerous user complaints surfaced regarding the same problem, but luckily, there are things you can do to fix it easily.

Why does my Firestick keep restarting?

It’s quite difficult to determine a single cause of why your Firestick device keeps restarting.

However, there are several causes that were reported by users that had the exact same problem:

  1. Faulty cable, not the Amazon Firestick’s original one
  2. Faulty micro USB cable
  3. Issues with the power supply
  4. Hardware issues
  5. Software issues
  6. Faulty remote batteries

How do I stop my Firestick from restarting?

There are several things you should try before bringing your device to an authorized repair shop.

Using original cables and accessories

It is highly recommended to use the cables and accessories that came with the Firestick device. It often happens for the cables to get misplaced, and you might have switched them to another one you have at home, however, this may cause issues.

Try switching to the original cable, and see if this fixes the problem.

Switching to a new USB cable

All cables are extremely delicate, and even the slightest bending of the cable may cause them to break and stop functioning properly. Even though the breakage may not be visible right away, it’s highly possible for the cable to work partially - which can cause the Fire Stick to keep restarting.

Try using a different USB extension to check whether this fixes the issue with the Amazon Fire TV Stick.

Note: You should check if there’s any damage to the USB port as well.

Changing the power adapter

The Firestick device has an original power adapter of 1 Amp. However, according to the multiple user reports, switching the power adapter to one that is 2 Amp seems to solve the issue.

Using power directly from a power source

Instead of having the Firestick device connected to the TV USB cable, try switching to a different, direct power supply.

This should ultimately fix the issue, and stop the device from restarting constantly.

Disconnecting the extensions

If you have one too many extensions on the Firestick device, this may cause a power block. Try disconnecting the extensions from the gadget and seeing if this gives the Firestick its normal power supply.



Removing HDMI connections from the Firestick

If almost all HDMI ports are connected to the TV along with the Firestick device, this may cause issues such as the device losing power supply, and hence, restarting.

Most TVs have 2+ HDMI ports, and if one too many devices are connected at the same time (e.g., the Firestick and Nintendo Switch), the TV might have issues supplying enough power to both devices.

Updating the Firestick software

The Firestick has its own software, and like any other, regular software updates are being released. Additionally, it often happens for some bugs to occur in the system, and the software releases are what will fix the bugs.

Hence, if you have updated neither the Firestick software nor the installed apps, that’s exactly what you should do.

Follow these steps:

  • Launch the Settings menu on your Firestick.
  • Find the ‘My Fire TV’ option, and go to ‘About’.
  • Click on the ‘Check for system update’.

If there are any updates available, download and install them and reset your Fire Stick. Doing a soft reset on the device can help to refresh the system.

Disabling HDMI CEC

The HDMI CEC feature allows you to control multiple devices connected with an HDMI cable with a single remote.

Almost every TV has this feature integrated, and for some users, this is what was causing the Firestick to keep restarting.

Follow these steps to disable the HDMI CEC feature:

  • Open the Fire TV Settings, and click on ‘Display and Sound’.
  • Find the ‘HDMI CEC device control’ feature, and turn it off.

Replacing the batteries on the Firestick remote

It’s highly unlikely for the batteries to be causing the device to keep restarting, however, a low battery can cause glitches with the remote, and consequently send out restarting signals.

Hence, just to be on the safe side, try replacing the batteries on the remote.

Formatting the device

This method of fixing the restarting problem should be the last resort. However, doing a factory reset on the device might help to get rid of a bug that might be causing the Firestick to keep restarting.

Follow these steps:

  • Open the Settings menu on the Firestick, and click on ‘My Fire TV’.
  • Find the ‘Factory Reset’ option, and click on it.

Note: All apps and history on the device will be erased after performing a factory reset.

Wrapping up

There are all the methods that can help you to get rid of the issue of your Firestick restarting constantly. If none of the above-mentioned solutions seem to be fixing the issue, you should consider bringing your Amazon Fire TV Stick to an authorized repair shop.